Apartments FAQ – Place Aparthotel Manchester

On this page The Place Hotel provides answers to frequently asked questions about our Manchester apartments hotel and services. If you cannot find the answer to your question contact us and we will be glad to help.

What advantages does the Place Aparthotel apartment accommodation have over standard Manchester hotels?

More room and comfort for one. Each of our stylish 4 star Manchester apartments in Manchester Piccadilly are refreshingly spacious (up to 128m?); and come equipped with high quality modern amenities, including a fully equipped kitchen, dining and living room, ensuring that you will feel totally at home from the moment you arrive.

The added space and comfort is combined with a greater degree of freedom and flexibility during your stay. By staying in your own apartment and with 24 hour access in the centre of Manchester you can do your own thing and are free to come and go as you please, without being tied to any traditional hotel rules.

Added to that, you get a lot more for your money by staying in your own apartment. Our rates are per apartment which means for groups and families especially, Manchester’s Place Apartment Hotel offers superb value for money.

What is an apartment?

An apartment is a suite of rooms: usually on one floor of a building, or in some cases on two (see our Q & A on duplex apartments). Sometimes you will find apartments in a building called an apartment building, or in the case of serviced hotel apartments, in an apartment hotel. Apartments in England are often synonymous with modern contemporary styling and in the case of the Place Apartment Hotel Manchester, boutique style luxury.

What is the difference between a flat and apartment?

The term apartment is more popular in the US and throughout North America than it is in the UK where ‘flat’ has been a more common term for describing private dwellings. However, in recent years ‘apartment’ is becoming increasingly popular in the UK and is often associated with luxury and city centre locations; often in apartment complexes and hotels converted from historic buildings.

What is an apartment hotel?

As well as hotel services like room service, restaurant and bar, apartment hotels offer apartment accommodation with all the facilities and furnishings you would expect in your own home. The Place Hotel Manchester apartments are finished to a high standard and include lounge, dining area and a fully equipped kitchen, with separate bedrooms and bathroom.

What is a serviced apartment?

A serviced apartment is a fully furnished, self-contained apartment designed for holiday, short or long-term stays for those seeking more space, privacy, freedom and value for money than a traditional hotel room. Apartment hotels like the Place Hotel Manchester tend to provide greater value for money than traditional luxury hotels because a saving per person can be made on the cost of the apartment. An extra saving, if preferred, can also be made on the cost of dining out, because serviced apartments like the Place Hotel’s provide cooking facilities. Serviced apartments are also popular with families and groups because the whole party can stay in one apartment and enjoy all the benefits of home living.

What is a duplex apartment?

A duplex apartment is an apartment having rooms on two floors that are connected by a staircase. The Place Apartment Hotel penthouse apartments are duplex apartments.

What is a penthouse apartment?

A penthouse apartment is a special luxury apartment at the top of a building differentiated from other apartments in the building by roof terraces and other design features. In the Place Hotel’s case our Manchester penthouse apartments include a private elevator and entrance, wall to wall windows and some of the best views in Manchester.

Does the Place Aparthotel Manchester offer discounts for group bookings or long-term stays?

The Place Hotel Manchester offers a range of group friendly discounts and special offers. We can often provide hotel discounts for long-term bookings and provide a range of specialist packages for theatre and weekend breaks. The nature of the discount will be dependant on the number of rooms booked, or the length of stay. Please note that discounts may not be available at all on peak nights. Visit the Place Hotel Manchester special offers page or contact us direct for our latest Manchester hotel deals.

Does the Place Aparthotel offer any packages for special occasions?

We often get requests from our guests for a special set-up in their rooms to mark a birthday, anniversary, valentine, etc. We have a wide range of cards perfect for that special person no matter what the occasion. Additional services are available such as flowers, wines and a selection of different cakes to fit the celebration. All packages are bespoke and tailored to your individual requirements and budgets. For more information please email:

Can I bring my own food and drinks to my Place Aparthotel apartment?

Of course you can. You are more than welcome to take advantage of your in room facilities and be totally self-sufficient during your stay. The Place Hotel is conveniently situated in Manchester Piccadilly within a short walk of Manchester Arndale food market, China Town, Sainsbury’s, Marks and Spencer and other leading supermarkets, as well as countless delis, organic food suppliers and independent convenience stores of all shapes and sizes. Or just call in a pizza if you like. Our reception staff will be pleased to help you.

Does the Place Aparthotel Manchester have a car park?

The Place Aparthotel provides convenient, onsite, underground parking. The Place Aparthotel central Manchester car park is charged at £15.00 per overnight stay until 11am on day of departure, or daily charge of £20 between 9am and 5pm, or Conference Delegate £8.00 for the duration of your conference.

Does the Place Aparthotel car park need to be pre-booked?

Pre-booking is not necessary for our central Manchester parking. Simply register your vehicle details with reception during check in and you will be allocated a parking bay. A polite reminder: failure to register your car may result in the vehicle being clamped.

When can I check in & out of The Place Aparthotel?

Check-in time is from 3:00pm everyday and check-out time is by 11:00am on the date of departure.

If an early check in time is requested prior to arrival, we will endeavour to meet your request. All early arrivals are subject to availability, and would need to be confirmed by the hotel prior to arrival. In the event we cannot accommodate your request, luggage can still be stored with our Reception, and access to the hotel car park would still be possible.

Late check-out requests can also be made, but are also subject to availability. We will always do our utmost to accommodate your request. Late check-out is charged at £20 per hour, and the latest possible check-out time is 2pm. After this point another night’s stay would be chargeable.

Can I bring friends back to my apartment?

Yes you can. Make the most of your canal-side views, feel at home and enjoy a social engagement or two. Until 11pm guests are permitted into your apartment, however we do operate a strict no party policy. We pride ourselves on the fact that our guests are respectful and courteous to their fellow guests.

Do the Place Aparthotel apartments include towels and bed linen?

Yes they do. Because we are a 4 star apartment hotel all apartments include fresh towels and bed linen as standard, which is replaced punctually every other day, unless requested otherwise.

Are the apartment rooms stocked with a hair dryer?

Yes. All Place Hotel apartments are stocked with a hair dryer. These can be found inside the chest of drawers in each apartment.

Do you provide a laundry service?

We do. A dry-cleaning service is available. All apartments also come with their own washer/dryer, iron and ironing board.

Do I need to pay a deposit in advance?

The Place Hotel only takes deposits on large group bookings, or long-term stays. In general we only require a credit or debit card number to guarantee a booking. No payment is taken in advance unless otherwise requested. Please note - no booking is guaranteed unless a valid payment method is given.

Do I have to pay any additional deposit upon arrival?

When you arrive at The Place Aparthotel we will pre-authorise your card for an extra £50/£100 dependant on your room type. This will enable you to take advantage of our bar and bistro restaurant on credit. 

How do I arrange for someone else to pay for my room?

Unfortunately we cannot take payment from a card when the card holder is not present. Payments can however be made over the phone by the card holder by calling our reservations team on 0161 7787 500.

How can I cancel a room?

Unlike some Manchester luxury hotels, all bookings at the Place Hotel Manchester can be cancelled free of charge, as long as the cancellation is received no later than 12pm, 48 hours prior to your arrival. Please note no cancellation is valid unless it has been confirmed by the hotel, along with a cancellation reference number. Should you wish to cancel a booking, you can do so by post, telephone or e-mail. Please note, if you are cancelling by post, please send it via Recorded Delivery to ensure it arrives at the hotel promptly.

If you have booked via a 3rd party agent you can only cancel or amend your booking directly through that agent. Other terms and conditions may apply to 3rd party bookings.

Do you offer corporate hotel rate agreements?

The Place Aparthotel can offer corporate agreements, please contact the team directly on 0161 7787 500 or alternatively you can email:

Will it cost me more if I need to add an extra person to my booking?

No. In fact, it may save you money. All reservations are charged per room, not per person. The price you pay will be the same whether one person is staying or four, as long as you do not exceed the maximum occupancy of a room.

Do you provide cots?

As an apartment hotel which prides itself on being a family friendly Manchester hotel we are happy to provide cots in all rooms, upon request. There is no additional charge for including cots in your family apartment. We welcome families with small children and will do all we can to make your stay an enjoyable one.

Is it possible to request extra beds?

We cannot offer extra beds in our one bedroom apartments, or our standard two bedroom apartments due to health and safety reasons. However, we have recently started offering our family apartments with different bed configurations. Please contact the Place Hotel Manchester Reservations Team, to discuss any special requirements:

Does The Place Aparthotel provide wireless broadband?

The Place Aparthotel Manchester provides complimentary wireless broadband. Please request your access code from our reception to use our wireless broadband services.

Does the Place Aparthotel serve breakfasts?

The Place Aparthotel serves fresh continental and full English breakfasts from our bistro style restaurant every morning. Breakfast is charged at £12.00 per person, discounts are available if pre-booked. To book please contact our Reservations team:

Why should I choose The Place Aparthotel?

The Place Apartment Hotel in Manchester Piccadilly is a very flexible type of holiday accommodation suitable for a wide variety of guests who want the independence of luxury apartment living with all the services and conveniences of one of the best Manchester luxury hotels.

Enjoying the freedom of your own luxury apartment with the comfort of a 4 star hotel, including 24 hour reception, bar, bistro, breakfast services, room service, onsite car parking plus lots more, means you can be as independent or as pampered as you please.

I would like to work at the Place Aparthotel. Who can I send my CV to?

If you still have any questions about jobs please email the Place Aparthotel Reception Team:

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